PAYMENT: Reservations are confirmed upon receipt of your deposit, a one night deposit for one night's stay or 50% of your total reservation for longer stays. The balance will be collected upon arrival so that we do not delay you upon your departure. We do not accept cash payments or offer hourly rates.
LUGGAGE: As we are a bed and breakfast inn and not a hotel, please note that there is no bellhop on the premises to assist with luggage. All bedrooms are on the second and third floor.
NO SMOKING: We are a completely non-smoking Inn for health and fire hazard purposes. The city of South Pasadena recently adopted a non smoking ordinance for all public places. Guests who violate the non-smoking policy of the inn will be automatically charged a minimum of $400.00 to return the room to non-smoking status. Reservations at our Inn signify guest understanding and agreement of Inn policies. If you do smoke, we ask that you do so street side so as to not impact other guests.
PARKING: One parking space inside our property is included for you. Should you need more parking, our side of the street on Columbia is available safely without a Pasadena nightly pass. With regards to onsite parking, our sprinklers come on daily, if you wish to move your vehicle. If you drive an oversize vehicle please park on the south side of the street in front of the house as it is difficult to navigate our narrow driveway.
BREAKFAST: With the exception of major holidays we offer a 9am seated ovo-lacto vegetarian (eggs and dairy but no meat) hot breakfast in the dining room where Albert Einstein was once feted by Anna Bissell McKay. Self serve continental breakfast is available for early risers by advance RSVP. Please confirm your breakfast plans with us upon arrival so we can be prepared and reduce waste.
DESSERT TEA: Also included is our round-the-clock “afternoon tea table” with a daily sweet treat set out late afternoon, a spacious downstairs living room & library, and use of pool, gardens and grounds. Friends and family may also join you for breakfast or teatime for additional rates of $25.00 for breakfast and $6.00 for tea with 24 hour advance notice to the inn.
REFRESHMENT IN ROOMS: Please treat our home as you would your own. If you choose to take refreshment in your room(s) we ask that you take care. We are an independent small business. Spills are costly and time intensive to rectify.
INTERNET: We have an N7539 5ghz and 2.4ghz dual band wireless router for your wifi capability throughout the house. You can also connect in guest rooms via your ethernet cable. There is no username. The password is listed in the Guest Book in your room and is case sensitive.
POOL: Should you wish to enjoy our outdoor un-heated pool, children are required to wear swim diapers.
PLUMBING: Victorian Era pipes were smaller in diameter than modern day ones. For this reason, we request you NOT use anything other than toilet paper in the toilet. No “flushable wipes” and certainly no feminine hygiene products. Thank you.
CHILDREN: For safety reasons and as a courtesy to fellow guests, we ask that parents be attentive to their children's conduct. Children must be monitored and attended to. At no time should children ever be left alone at any time, indoors or out. We also have a no running, no screaming policy inside the house.
GRATUITY: Many people inquire as to etiquette surrounding the topic of tipping. Tipping is optional but appreciated by our hardworking housekeepers. Please know that your room attendants vary from day to day. Tips are not pooled.
PETS: While we wish we could, we are sorry but we cannot accept pets. We make up for this by supporting animal welfare work both personally and professionally.
CHECK-IN/CHECK-OUT: Check in time is from 3-6pm. We will notify you of special instructions regarding any late check ins. Please respect quiet hours between 10pm and 7am. Check out time is 11:00 am, although you may enjoy the common areas for an extended time if desired.
LOCAL EVENTS: We recommend www.pasadenanow.com for current events. There is an events calendar there you can view to see what’s happening in and around town during the dates of your stay. Also, visit www.discoverlosangeles.com for free admissions, two for one specials and other offers and discounts to LA area attractions.